Whether you run an aged care facility, coordinate Home Care plans, or are a health professional looking for a trusted referral — Nearness has a path for you.
Nearness gives residential aged care providers and retirement villages a way to offer consistent, personalised social engagement to every resident — without adding to staff workload. Research shows up to 61% of aged care residents experience chronic loneliness. We're built to change that, one conversation at a time.
Bulk subscriber plans with per-resident pricing — significantly lower than individual plans
White-label option available — Nearness can operate under your facility's brand
Central management dashboard for all residents under your account
Distress and welfare alerts sent to your care team as well as family contacts
Inclusive and culturally respectful conversations for diverse residents
Complements existing care programmes — does not require changes to staffing
Facility managers receive aggregated wellbeing reports across all enrolled residents, plus individual call summaries and alert logs.
We handle setup. Your team provides resident profiles and we configure everything. Most facilities are live within a week.
Nearness can be branded as your own service — custom name, persona, and voice — seamlessly integrated into your care offering.
Call logs and wellbeing records can contribute to documentation for Aged Care Quality Standards compliance.
GPs, psychologists, counsellors, social workers, and physiotherapists can refer clients to Nearness as a meaningful between-session support — backed by research, Australian owned, and designed to complement clinical care, not replace it.
Earn a referral benefit for each client who subscribes via your referral link
Your referred clients receive an extended free trial (up to 60 days)
Access a simple referral dashboard to track outcomes
We provide educational materials and patient handouts
No obligation — refer only when you feel it's appropriate for a client
Nearness is appropriate for patients experiencing loneliness, social anxiety, mild depression, or who are recovering and need low-pressure daily engagement.
We provide a one-page clinical overview of Nearness's evidence base, suitable for practice resources or patient information packs.
Details of the referral programme — including reward amounts — are shared during partner onboarding. Contact us to find out more.
Home Care Package providers can offer Nearness as a social and emotional support service for clients on Level 1–4 packages. Costs may be covered under the Social Support or Daily Living categories. As an Australian owned service, we're familiar with the HCP landscape and here to support your team through the process.
Available as an approved service under Home Care Package guidelines
We can work with your package coordinators to integrate Nearness into care plans
Suitable for Level 1–4 packages, depending on client goals
Bulk provider pricing available for organisations managing multiple clients
Supports the social engagement and independence goals common in care plans
Nearness call goals can be documented in client care plans, with call summaries and mood tracking contributing to ongoing reviews.
Nearness fills the days between in-home support visits — maintaining connection and monitoring wellbeing around the clock.
Individual plans start at $39/month. For organisations, we offer significantly discounted bulk rates — because tackling loneliness at scale shouldn't come with a premium price tag. Contact us for a tailored quote from our Australian team.
For facilities or providers with up to 25 enrolled clients. Includes central dashboard and dedicated onboarding support.
For organisations managing 25–100 clients. Includes white-label option, bulk billing, and priority support.
For large aged care networks, hospital systems, or government providers with 100+ clients. Custom integration, dedicated account management.
Tell us about your organisation, client base, and goals. We'll recommend the right setup.
We provide a service agreement, configure your account, and set up your dashboard.
Your team submits client profiles. We configure each persona and schedule the first calls.
Calls begin. You monitor outcomes via your dashboard. We handle everything else.
"The residents who use Nearness look forward to their calls. It gives them something to talk about — with staff, with family. That ripple effect has been wonderful."— Aged Care Facility Manager (Beta Partner)
Meet NAS — the Nearness Alert System. When one of your workers is running late, off sick, or can’t make a visit, NAS automatically calls every affected client to let them know — in about 60 seconds, fully logged. Pay per call, no lock-in.
See NAS for your workforce →Whether you're a large aged care network or a solo practitioner — we'd love to have a genuine conversation about how Nearness can support the people in your care. Australian owned, Australian supported.