$299 a month covers your whole service – every feature, every team member, no per-user charges. On top of that you pay a small amount per notification, and only when we actually reach someone.
Welcome offer for new businesses. The discount applies to your first monthly fee; usage is billed as normal.
Monthly
$299/month
Annual – save 20%
$2,870.40/year
Prices exclude GST. 10% GST is added at checkout and itemised on your tax invoice.
A call that rings out and never reaches anyone costs you nothing on its own. You are charged once per client, per alert – never twice for the same person.
$2.50 / connected call
A notification call that connects and delivers your message. The moments that matter most for your clients.
$1.50 / miss + text
If neither call is answered we follow up with a text so the message still lands. Both attempts and the text together are $1.50 – you are never charged the call price as well.
17c / chat reply
Replies your Care Partners send back in chat are 17 cents each. Messages your clients send to you are always free.
$299 charged to your card each month. Cancel any time from your dashboard – no lock-in, no exit fee, no notice period.
Top up your account, and each notification draws down from it. You always know what is left, and you can never quietly run up a bill.
Each team has its own balance, so a busy month in one state doesn’t eat another team’s budget.
Set a threshold and we’ll tell you before you reach it, so an alert is never held up for want of a top-up.
Each transaction shows the client, the alert and what it was for. Export it with the rest of your records.
Care Partners get on with their work. Team leaders and superusers see balances, charges and invoices.
There is no higher tier. Nothing below is an add-on.
Warm, roughly 60-second calls that name the worker and the reason, with a second attempt if the first isn’t answered.
Automatic SMS follow-up when the phone goes unanswered, from a number the client can reply to.
Client replies arrive as conversations in the dashboard. Care Partners answer without picking up a phone.
Set them days ahead and choose the exact day and time they go out.
Responsible hours you set, applied in each team’s own state, daylight saving included.
Care Partners, team leaders and superusers, each seeing exactly what they should.
Change the wording of any call or message and save it as your default.
Unreached clients and unresolved concerns surface at the top, and stay there until someone clears them.
A full communication record for any date range, ready for an audit.
Bring clients and workers across from a spreadsheet in one go.
See at a glance who is free to cover a visit.
A real team here, on Australian hours, who built the thing.
More than 100 team members or 5,000 clients? Talk to us about an enterprise plan.
No. The plan is month to month and an account owner can cancel any time from your account settings. You keep access until the end of the period you have paid for.
A call a person answers and stays on long enough to hear the message. A call that rings out, hits an engaged tone or reaches voicemail is not a connected call and is not charged at $2.50 – it becomes part of the $1.50 miss-and-text instead.
No. One alert to one client is one charge, whichever way we managed to reach them. If we ring twice and then text, that is $1.50 in total, not $1.50 on top of the calls.
Clients already contacted stay contacted. Anyone still waiting is held and flagged in your follow-up queue rather than quietly dropped, so you know exactly who still needs telling. Top up and send again.
Never. Add every Care Partner, team leader and office manager you like, up to 100 team members, at no extra cost.
The $299 monthly plan is exclusive of GST – 10% GST is added at checkout and itemised on your tax invoice, so a monthly plan comes to $328.90 including GST. Topping up your usage balance isn’t a sale – you’re adding funds to your own account – so no GST is applied when you top up.
Yes – the first month is half price, and you can set up your clients and send an alert to your own mobile before you send anything to a real client.
Create your account and send your first alert today. Monthly or annual, no lock-in contracts – cancel any time.