Australian Owned & Operated · Simple by Design
A phone call.
A real conversation.
No apps. No logins. No complicated setup for your loved one. Nearness calls them — all they have to do is answer. That's it.
No apps. No logins. No complicated setup for your loved one. Nearness calls them — all they have to do is answer. That's it.
Nearness is built on a combination of proven, battle-tested platforms — not experimental tech, not custom software cobbled together overnight. Behind every call is a smart layer of AI voice technology, a personalised profile database, and intelligent scheduling. But from your loved one's perspective? It's just a friendly call.
This is where the AI lives — working quietly in the background so the experience on the other end of the phone feels natural, warm, and genuinely personal.
The conversational intelligence behind every call. Handles natural dialogue, emotional tone, and recall across sessions — so every call feels continuous and personal.
Stores names, interests, call history, preferences, and family notes — securely encrypted.
Triggers every call at exactly the right time for the right person, every day.
Secure, automatic monthly billing. Set and forget — no manual invoices.
Every Nearness call follows this journey — automated, personalised, and thoughtful.
The system checks who has a call scheduled for today. Each client's preferred time is respected — whether that's 9am with their morning tea or 3pm before dinner.
Nearness retrieves everything it knows about that client — their name, family members, hobbies, pets, previous conversation topics, and any notes added by family. This is what makes every call feel personal.
Nearness dials the client's regular phone number. No app required. No internet needed. Just a familiar ring on their landline or mobile.
Nearness greets them by name, asks about their day, shares a joke or memory, revisits something from last time — and listens. The conversation flows naturally for 5–10 minutes.
"It was so lovely chatting, Margaret. I'll call again Wednesday!" The call ends gently — leaving your loved one with something to look forward to.
Key topics, mood, and anything noteworthy are saved to the client's profile. Nearness will remember these for next time — making every call richer than the last.
A brief, friendly summary is emailed to nominated family members after the call — duration, topics discussed, mood, and any flags. You stay informed without being intrusive.
Nearness isn't a script — it's a relationship. With every call, it becomes more personal, more familiar, and more meaningful.
"Oh, before I forget — don't you have a doctor's appointment tomorrow?" Upcoming appointments, birthdays, and daily habits are woven naturally into conversation — never robotic.
Nearness tracks how your loved one sounds and feels across calls — and surfaces patterns. Noticing a run of low-mood calls? Families are gently informed so they can step in.
Leave a message for Nearness to pass on during the next call. "Tell Mum we're coming Sunday." It's a small thing — but it makes calls feel like a bridge between visits.
The more Nearness knows, the better it becomes. Early calls are warm and welcoming. After a few months, it feels like talking to an old friend who's always happy to hear from you.
Nearness is designed to be a supportive presence — but also a safety net. If something doesn't seem right, we act immediately.
If Nearness hears sadness, fear, or expressions of distress, it responds with warmth and care — and triggers a family alert.
If your loved one doesn't pick up after two attempts, Nearness alerts nominated family contacts by SMS and email.
If a client mentions harm, medical distress, or an emergency, Nearness provides crisis line numbers and encourages them to call 000.
Nearness will never ask for financial details, passwords, or sensitive personal data during a call. Full stop.
Distress or no-response detected during call
SMS alert sent immediately to primary contact
Detailed email summary sent with call transcript
Family can review dashboard and decide next steps
Call still ends warmly — client is never alarmed
Takes about 10 minutes to configure. Your loved one receives their first call within 24 hours. Australian owned, Australian supported — we're here if you need us.